Tuesday, May 20, 2014

Wartune EXP Book – Zero EXP Bulk Use Issue


Wartune EXP Book – Zero EXP Bulk Use Issue 

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[Announcement] EXP Book – Zero EXP Bulk Use Issue 

We have encountered an issue where there were players who were gaining 0 EXP through EXP Books when used in bulk. If this happened to you, please contact us by sending us a ticket. Click here on how to send a Ticket.

Please include details within your tickets such as server name and number, character name, and how many EXP Books were lost so that our support team can verify your lost and resolve the issue. Please do NOT open multiple tickets as this will just slow down the process and making it more difficult for us to get compensation out ASAP. Players who have already sent us a ticket regarding this issue, there is no need to send another one. Please remain patient as this process may take several days to get compensation out to everyone affected.

Note: EXP Books are items used to gain a large number of EXP. They were sent to players who were already level 71+ before April 24th's maintenance due to the reduction in the amount of EXP required for upgrading for levels 70 – 80. Click here for more details about the EXP Books. 

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Previous Post about Exp Books

Click Below on the Guide on How to File a Ticket:



Feel Free to place your Questions, Clarification or Additional Info that you would like to add on the comments section below. Hope this helps! :)




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